StayFly9310.com accepts orders 24 hours a day, every day of the week. Orders are processed in the order they are received. All orders are shipped from our location in Michigan via USPS. Stay Fly ships to all 50 U.S. states and follows the standard methods available by USPS. Orders placed are usually processed and shipped within 2~4 business days from the time the order is placed. Orders placed from Friday to Sunday will be processed the following Monday and shipped within 2~4 days. USPS does not pick up or deliver on weekends.

- If the package shows delivered to your address, but is missing you must report the lost to us within 2 weeks of placing your order. Once you have reported your lost package, we will launch an inquiry with our carrier about the lost package and attempt to have it recovered. If the carrier declares the package to be a complete loss, we will reship your order to you at no charge if stock is available.

- We are not responsible for packages that are delivered to a wrong address due to an incorrect or incomplete shipping address provided by customer.

If you are not completely satisfied with your purchase, you can return it to us within 21 days from the date your order was originally received. Please note that customers will be responsible for the return shipping cost. Original shipping charges are not refundable. Refunds will be processed within approximately 5 to 10 business days after we receive your return.